My listing is not showing on searches

🔎 Why isn’t my space appearing in search?

There are a few common reasons your space may not show when you search for it yourself. Work through the checks below to confirm your listing is ready to receive bookings.

1) ✅ Check your space has been approved

Approved banner

If the banner isn’t green: reply to the approval email you received or submit a support ticket under Make changes to my listing → My listing is not showing!

2) 🗓️ Check you’re searching within available times

If your space is already booked, it will show as Sold Out. From Manage my Spaces → Preview, scroll to Availability and review the calendar. When testing search, select a date/time that is actually available.

3) ⏱️ Check the notice period

Long notice periods can hide your listing from near-term searches. Go to Manage my Spaces → Edit Availability and review Notice period. If, for example, it’s set to 24 hours, you must search at least 24 hours ahead for the listing to appear.

4) 🚫 Check for specific unavailable dates/times

In Edit Availability, check whether you’ve added unavailable dates and times. If so, the listing won’t appear for searches within those blocked windows.

5) 💷 Check minimum price & duration settings

In Edit Listing, confirm any minimum rental price and minimum rental duration.

Example: minimum price £10 but daily rate is £5 → you’ll need to search for at least 2 days for it to appear.

🧰 Quick fixes

Log out and search while signed out using the same criteria (date/time, duration, filters).
Clear filters (e.g., EV, height limits) that might exclude your listing.
Confirm your location and radius aren’t too narrow when searching.

🆘 Get help

If you’ve checked everything above and still can’t see your space, please reply to your approval email or submit a support ticket under Make changes to my listing → My listing is not showing!

📝 Summary

Approved? Look for the green banner in Manage my Spaces.
Available? Search within open slots on your listing’s calendar.
Settings: Notice period, unavailable times, min price/duration can all hide your space.
Still stuck? Log out and re-search; then contact Support with your listing details.

Manage Your Spaces