I want to cancel my O2 event parking

This means:

• We can’t cancel or refund your O2 event parking if you are unable or decide not to attend.
• The booking remains valid, and you can still use the space if your plans change again.

Under the policy, cancellations are not accepted for:

• Change of plans or deciding not to attend
• Travel or transport issues
• Weather concerns or event delays (unless the event is officially cancelled)
• Illness or other personal reasons

You can read the full Event Parking policy here:
JustPark Event Parking Cancellation Policy 

🧾 When can event parking be refunded?

There are only a few situations where an O2 event parking pass may be cancelled and refunded:

• The event is officially cancelled – passes will usually be cancelled and refunded, subject to the venue’s instruction.
• The event is rescheduled and you can’t make the new date – passes may be refunded at the venue’s discretion.
• The customer purchases an additional pass to fix an error (e.g. wrong date, wrong vehicle registration, or car park) – the original pass may be cancelled and refunded at JustPark’s and/or the venue’s discretion
  • Original pass must be unredeemed or unused
  • The event must not yet have taken place

Any refund in these cases would follow the rules set out in the Event Parking Cancellation Policy.

📌 Summary

• O2 event parking bookings are non-refundable if you decide not to go.
• Change of plans, illness, or travel issues are not valid reasons for a refund.
• You can still use your parking booking if your plans change again.
• Refunds are only considered if the event is cancelled or rescheduled, in line with the Event Parking Cancellation Policy.