What if I can’t find the space?
🧭 Finding your booked space
Our in-app navigation links you directly to the location, so you shouldn’t have trouble finding the space. If you do, follow the tips below.
Safety first: If you need to check details, pull over and stop safely before reviewing your booking and access instructions.
Quick checks
- Open My bookings and tap the current booking.
- Review the Access instructions for landmarks, bay numbers, gate codes, or fob collection details.
- Use the full address or the map pin from your booking. Avoid relying on the postcode alone — it’s less precise.
Tips if you’re close but can’t see it
- Zoom in on the in-app map and switch to satellite view (if available) to identify entrances and driveways.
- Check for space numbering/markings or signage noted in the instructions.
- Re-check the vehicle size limits and any one-way systems or restricted turns mentioned.
Still stuck?
- Call the space owner using the number in your confirmation email or booking screen.
- If you can’t reach them, contact JustPark Support and we’ll help guide you.
📝 Summary
- Open your booking → follow the in-app map pin and Access instructions.
- Don’t rely on the postcode — use the full address and map pin.
- Pull over safely to review details; call the space owner or Support if needed.