💳 Questions about payment?

⚠️ You will be ‘charged’ the maximum stay amount for the car park when you start parking.

🚗 JustPark will update the charge to match your actual usage at the end of your booking.

🏦 We will instruct your bank to release any remaining amount back to you.

🔄 Pre-Authorisation: What does this mean?

When you start parking, we request an initial charge from your bank. This ensures we can process payment later.

💰 How much will it be?

• The amount is based on the maximum charge for that location when you arrive.
• If you arrive later in the day, you won’t be charged for a full day!

🏦 How does it work?

• ✔️ Your bank holds the amount temporarily.
• ✔️ Once you stop parking, we immediately adjust the charge to your actual usage.
• ✔️ Any extra amount is released back to you.

⏳ When will I get my money back?

It depends on your bank—usually within 3-5 working days.

📌 Good to know!

• ✅ JustPark only ever takes the final parking charge.
• ✅ The pre-authorisation never actually leaves your account—it’s just temporarily unavailable.
• ✅ As soon as you end your session, we release the difference back to you.

💡 Tip: If you don’t see the funds returned within 5 working days, check with your bank!