I'm running late
⏰ Running early or late for your booking?
First things first: don’t panic! Your space is yours for the entire booking window you selected.
If you’re running late
Your space remains reserved for the duration of your booking — we won’t give it to someone else. However, some locations have opening/closing times. Check your:
- Listing description (hours, access notes)
- Booking confirmation email (directions & access info)
Tip: If arriving after a site’s closing time, you may not be able to enter or exit until it reopens.
If you arrive early
It’s not possible to amend an existing booking to start earlier. You have two options:
- Make a new booking to cover the extra time you need before your current start time, or
- Wait until your original booking begins before parking.
🧠 Good to know
- Arriving outside your booked times may result in a Parking Charge Notice or additional charges at some locations.
- If plans change significantly, consider cancelling and rebooking in line with our cancellation policy.
- Keep an eye on access instructions for gated or staffed sites.
📝 Summary
- Running late? Your space stays reserved for your booked window, but site opening hours still apply.
- Arrived early? You can’t move your start time earlier. Either make a new booking for the extra time or wait until your booking begins.
- Check your confirmation for access hours & instructions to avoid any hiccups.