How do I contact a space owner?
đź“ž How to contact a private space owner
You can reach private* space owners in two ways:
- Phone: The owner’s number appears in your booking confirmation under “Contact the Space Owner” (look for the phone icon).
- JustPark messages (web/mobile app): You can send a message from the website or mobile app.Â
If the call won’t connect: The owner may not have added a phone number. Use the JustPark messaging option instead.
đź’¬ After your booking is confirmed (web or mobile web)
- Go to My bookings.
- Open the relevant booking (you’ll find it under In progress or Upcoming).
- Click Message space owner, write your message, and send.
🧠Before you book
It isn’t possible to contact a space owner before you confirm a booking. If you have questions beforehand, please review the listing details, photos, rules, and access instructions carefully.
Important:
- *Contacting owners is for private spaces only. You cannot message car park operators via this tool.
- If you need help accessing a car park (not a private driveway/space), please contact JustPark.
đź“ť Summary
- Use the phone number from your confirmation or the Message space owner button (web/mobile web only).
- You can only message owners after your booking is confirmed.
- Car park operators can’t be contacted directly — contact JustPark for car park access queries.