How do I change my vehicle details?
🚨 IMPORTANT: Your vehicle registration must be correct
✅ Your vehicle make and model do not need to be correct
Only your vehicle registration number matters. If your registration is correct, your booking will be valid—even if the make and model are outdated.
🚗 When is the correct registration essential?
- Car parks: The enforcement team checks the registration, not the make/model.
- Driveways: No fine risk unless the space owner requires a permit (check your booking details).
Ensure your registration is correct before your next booking to avoid issues.
🔄 Updating your vehicle registration
If you have an active booking that hasn't started yet or only just started, follow these steps to update your vehicle:
⚠️ Note: If your booking has already started, you may not be able to change your registration. If you get an error, you should make a new booking with the correct details to avoid a parking fine.
🌍 Updating via the website
- Go to 'My bookings'.
- Select the booking you need to update.
- Click the edit icon
next to your vehicle details.
- Choose or add your correct vehicle, then click 'Update'.
🚗 If you don't have an active booking: Update your vehicle in 'My Profile'.
📱 Updating via the app
- Go to ‘My bookings’ and select the booking in question.
- Scroll to the vehicle section and tap the edit icon
- Tap ‘Add New Vehicle’ and enter the correct details.
- Select or add your preferred vehicle, and it will be updated.
🚗 If you don't have an active booking: Update your vehicle in the 'My Account' section of the app menu.
⚠️ Important: After the first 5 minutes of your booking, you cannot change the vehicle. If more than 5 minutes have passed, you must make a new booking to avoid a fine.