I made a small typo/error in my vehicle registration - now I've received a parking fine - PCN
✏️ Small typo in your vehicle registration — now you’ve received a PCN
We’re sorry to hear you’ve received a parking fine. When you make a booking, we send your details (including your vehicle registration) to the enforcement company. If they can’t match the vehicle on their system or handheld device, a Parking Charge Notice (PCN) may be issued.
If you made a small typing error — e.g. you booked EG18 XDN but entered EG18 XDM — the system may not find a match and a PCN can be issued. This is known as a minor keying error.
🧭 What to do next
First, review your booking and the location’s parking rules to confirm there wasn’t any other reason for the PCN besides the small typo.
- If you find another reason (e.g. wrong time/date, overstaying, incorrect bay, etc.), you should pay the fine to avoid further action or increased costs.
- If there are no other reasons, appeal directly to the enforcement company and state that this was a minor keying error.
- Do not send your appeal to JustPark — we cannot appeal on your behalf.
- If your appeal is rejected, you can appeal to POPLA, stating that it was a minor keying error.
- You can also review POPLA’s keying error case studies for guidance.
🔎 What will happen?
Provided there were no other breaches, the enforcement company should cancel the PCN for a minor keying error. If they do not, you should escalate your appeal to POPLA.
📎 Helpful links
✅ Quick recap
• Small typo in plate = minor keying error → appeal to the operator first.
• If rejected and no other contraventions, escalate to POPLA citing a minor keying error.
• JustPark can’t cancel PCNs — appeals must go to the enforcement company (and then POPLA, if needed).