General questions

How to avoid fraudulent sites disguised as JustPark


There has been an increase in fraudsters placing QR Codes in car parks to trick drivers into signing up to a service other than the one they intended. This often includes theft of personal details as well as taking large sums of cash or even signing up to a subscription taking money out of your account regularly.

Identifying the Genuine JustPark Service

JustPark Logo
  • Look for the authentic logo. Recognise the authentic JustPark logo and beware of sites using similar names.
  • No surprise subscriptions: JustPark does not offer subscription services or charge without authorisation.
  • Key website features: Our app and websites will always include the following: Terms & Conditions & Privacy Policy

Our Commitment to Safety

  • Proactive measures: We are actively collaborating with authorities to remove fraudulent sites.
  • Assurance of security: JustPark maintains and applies the highest level of bank grade security when we process your payment.

Accessing JustPark Safely

  • Download the App: Ensure you’re getting the genuine app by downloading directly from the Apple Store or Google Play Store.
  • Visit our website: Access our service through our official site:
  • Phone payments: Use our automated service via the number displayed on parking meters.

Apply Caution When Navigating the Web

  • Checking Advertiser Identity: Verify the legitimacy of an ad by matching the advertiser’s name with the company searched for. Our ads on Google will still always have in the web address.
  • Evaluating the web address (AKA: 'URL'): Confirm that the web address (URL) displayed in the ad matches the real address of the landing page.

Below is an example of an ad that is not from JustPark, the web address (inside the red rectangle) will display the name of a different company (the address has been redacted in this instance).

Example of fraudulent website

Using Direct Access

  • Opt for direct access to official sites by entering the web address directly into the browser or using app stores.
  • Use caution with email & SMS links: Avoid clicking on links to download apps from emails or SMS messages.
  • Check official App Store updates: Periodically review updates and announcements on official app stores.
  • Stay informed: Keep up to date by following official sources.
  • Be careful with requests for sensitive information: Be cautious of requests for sensitive information beyond legitimate needs.

Look for Red Flags

  • Misspellings, poor grammar, and unprofessional design are often signs of a fake site. If unsure, close the page down and enter the web address directly into the browser or download the JustPark app directly from the appropriate app store.
  • Trust your instincts – if something seems off, it probably is. JustPark will never ask for your username, password or payment information (card number etc). We may sometimes ask for partial details to confirm ID.

Concerned about fraud? Email us on and let us know how we can help.

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