Can I offer a different parking space if my listed space is unavailable?

It is the responsibility of space owners to ensure their listing’s availability is always up to date. If your driveway is temporarily or permanently unavailable, it’s essential to update your listing immediately so that drivers cannot book it. 

Offering a different parking space that is not listed on our platform creates issues for drivers and may not meet the expectations they had when booking. It also poses potential safety, liability, and regulatory concerns.

If a driver arrives and finds the booked space unavailable, they should get in touch with our Customer Support team who can assist in finding an alternative space or arranging a refund. 

To avoid any inconvenience, please regularly review and update your listing’s availability in your account. This ensures a smooth experience for both you and the drivers who book through our platform. 

For more information on how to update the availability of your listing, please see the following article here.