I have booked with the wrong registration number - what do I do
✅ Entered the wrong vehicle registration?
We understand mistakes happen! What you do next depends on when your booking starts.
We understand mistakes happen! What you do next depends on when your booking starts.
🕒 If your booking is more than 24 hours away
- Cancel your current booking.
- Any funds from the cancelled booking will return to your JustPark Wallet, ready to use instantly for your new booking.
- Rebook the space with the correct registration, date, and times using your wallet credit.
⚠️ If your booking is less than 24 hours away or already live
- We’re unable to amend bookings within 24 hours of the start time or once live.
- Make a new booking with the correct registration, date, and times.
- Once you’ve rebooked, contact our Support Team to request a refund for the incorrect booking: Submit a request.
🔍 Why this matters
Your vehicle registration is shared directly with the enforcement system at your booked location. If it doesn’t match, you could receive a PCN (Penalty Charge Notice). Following the steps above ensures your booking is valid and your parking session is protected.
✅ Tip: Always double-check your registration before confirming your booking to avoid last-minute issues.