Q-Park - I’ve stayed longer than my booking time. How do I make payment for this?
⏳ Q-Park: entering with a ticket & paying for any overstay
Even if you booked with JustPark, you must take a paper ticket on entry at the Q-Park barrier and keep it. You’ll use this ticket (and your JustPark barcode) at a kiosk before exiting.
🚗 On entry
- Drive to the barrier and take a paper ticket.
- Keep the ticket safe — you’ll need it at the kiosk before you leave.
🧾 If you overstayed your booking
- Go to a Q-Park kiosk on site.
- Insert your entry ticket.
- When prompted, scan the barcode from your JustPark booking (open the booking in the app or on the website).
- If you’ve parked beyond your pre-booked time, the kiosk will show any additional payment due. Follow the prompts to pay.
Find your barcode: Open your active booking in My bookings (app or web) to display the barcode on the overview screen.
🆘 Need help?
Q-Park staff are available on site and can assist with the kiosk, scanning your barcode, and making any additional payment.
📝 Summary
- Always take and keep the paper ticket on entry at Q-Park.
- Before exit, insert the ticket at a kiosk and scan your JustPark barcode.
- If you overstayed, the kiosk will request extra payment for the additional time.
- Q-Park staff can help if anything’s unclear.