I can't find my booking

🔐 Can’t see your bookings? You may be logged into a different account

This often happens if you accidentally signed in with a different method (e.g. Apple or Google) instead of the email you normally use for JustPark.

📲 How to switch back to your usual account (app)

1. Tap the menu (top-left corner).
2. Scroll down and tap your profile (you’ll see My account under your name).
3. Tap Log out at the bottom.
4. Open the menu again and tap Sign in.
5. Sign in using the email you originally used for JustPark or the correct social login (Apple/Google) you used when you first created the account.

💡 Other things to try

• Try the alternative sign-in buttons you may have used before: Apple or Google.
• If you usually use email but can’t remember the password, reset your password.
• Check for typos and make sure you’re using the same email address you used to book.

📝 Summary

• This issue is usually caused by signing in with a different method than you used originally.
• Log out, then sign back in with the correct email or social login.
• Still stuck? Contact us and share the email(s) you might have used so we can help locate your account.