How can I be a great space owner?

🌟 Give Drivers a 5⭐ Experience

If a driver has a great experience at your space, they’ll come back (and leave better reviews). Here’s how to make every stay seamless.

High-quality listings get more bookings, better reviews, and fewer questions. Use this checklist to level up your space.

Front of the property/entrance from the street (so drivers can recognise it).
The exact bay/space they should use (include bay number/markings).
Any tight turns, pillars, gates, or obstacles (show width/height limits if relevant).
Signage or landmarks near the entrance (e.g., “next to the red postbox”).
Night or low-light photo if access is after dark.

Step-by-step directions from the road to the space (“Enter via Acacia Rd, black gate on the left, bay #3 marked ‘’JP”).
Where to stop/queue if the gate is shut, and how it opens (keypad, fob, concierge, intercom).
Any restrictions: gate hours, one-way system, narrow entrance, steep ramp, low ceiling, etc.
What to do if the space is occupied (preferred contact method or alternative bay, if available).
Security tip: Put access codes in Access Instructions not in public photos/descriptions.

Vehicle limits: max height/width/length; “no vans/large SUVs” if applicable.
Hours of access (24/7 or specific times) and any overnight rules.
EV charger? Include connector type, power (kW), and whether to bring your own cable.
Exact bay number/markings and how to park (nose-in/reverse-in if needed).
Local notes: roadworks, temporary closures, busy times, or permit zones nearby.

Polite do’s/don’ts (don’t block neighbours, keep noise low at night, no idling).
Your preferred contact method for day-of-parking questions (in-app messaging recommended).
Keep your calendar accurate (black out holidays/guests to avoid clashes).

✨ Aim for clarity and completeness. If a new driver can find, enter, and park on the first try without messaging you, your listing is brilliant.

Drivers really value fast replies. If you receive a message, respond promptly and reassure the driver that you’re ready for them.

Going on holiday or expecting visitors? Update your availability so drivers only book when the space is free.

🗓️ Go to Manage your Availability and Edit availability to add/remove dates.