How do I change the details of my booking?
🚗 Vehicle & Booking Changes — At a Glance
For enforced car parks, the vehicle registration (VRM) must be correct. The make & model don’t affect your booking.
🆔 Changing Your Vehicle Registration (VRM)
Update your vehicle details in your account if the edit option is available for your booking.
- ✅ Only the VRM is used for enforcement.
- ❌ The make & model won’t impact your booking.
Helpful guides:
🚫 If You Can’t Edit the Vehicle Registration
If you don’t see an edit option, it’s because the enforcement agency already has your vehicle data.
- 🔁 Cancel and re-book the same time and space with the correct VRM.
- 🧭 Then continue your journey as normal — this ensures the correct enforcement match.
🕒 Changing Your Booking Time/Date Completely
What you can change depends on how soon your booking starts. For full options, see:
⏭️ Amend/Extend Your Booking
Extension steps are covered in a separate guide:
⏰ Arriving Early
- 🏢 Commercial/enforced car parks: You cannot enter early — doing so risks a Parking Charge Notice (PCN).
- 🏠 Private driveways/spaces: You may ask the Space Owner if early arrival is okay (availability dependent). See How do I contact a Space Owner?
🅿️ How Many Vehicles Per Booking?
One booking covers one vehicle. To park more than one vehicle, make a separate booking for each.
⚠️ If You Still Can’t Change Something
- 🔒 VRM changes aren’t possible after your booking starts, and you will need to rebook with the correct VRM
- 📋 Other changes depend on availability and the Space Owner’s policies.
📞 Need Help?
If you’re unable to make changes, contact our Support Team.
✅ Summary
- Check and correct your VRM — make/model aren’t required for enforcement.
- No edit option? → Cancel & re-book the same time/space with the correct VRM.
- Need different times? → See Change time/date.
- Want a longer stay? → See Extend session.